When this happens...
New Call Starts
Call Ends

Automatically do this!
Create Order
Delete Order
Update Order
Find a Route by Code
Find an Order by Number
List drivers
Get driver
list route codes for export
List route ids for export
List Vehicle
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new call starts.
Runs when a call ends.
Action is the task that follows automatically within your CallTrackingMetrics integrations.
Creates a new contact list.
Sends an SMS message from your account to a specified phone number.
Lists tracking numbers with optional filters for number or name.
Create a new order.
Delete an order until Arrived.
Update an existing order.

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To start, connect both your CallTrackingMetrics and Track-POD accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Track-POD (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Track-POD. This includes choosing which data fields go into which fields of Track-POD, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Track-POD typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Track-POD. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreTrack-POD is a delivery management software that helps businesses streamline their delivery operations, track shipments in real-time, and ensure proof of delivery. It offers features like route optimization, electronic signatures, and real-time tracking to enhance delivery efficiency and customer satisfaction.
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