Connect CallTrackingMetrics and Z Workforce to Build Intelligent Automations
Choose a Trigger
When this happens...
New Call Starts
Call Ends
Choose an Action
Automatically do this!
- Request a new Action for Z Workforce
Enable Integrations or automations with these events of CallTrackingMetrics and Z Workforce
Enable Integrations or automations with these events of CallTrackingMetrics and Z Workforce
Triggers
New Call Starts
Runs when a new call starts.
Call Ends
Runs when a call ends.
Actions
Create Contact List
Creates a new contact list.
Send SMS
Sends an SMS message from your account to a specified phone number.
List Tracking Numbers
Lists tracking numbers with optional filters for number or name.
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Frequently Asked Questions
To start, connect both your CallTrackingMetrics and Z Workforce accounts to viaSocket. Once connected, you can set up a workflow where an event in CallTrackingMetrics triggers actions in Z Workforce (or vice versa).
Absolutely. You can customize how CallTrackingMetrics data is recorded in Z Workforce. This includes choosing which data fields go into which fields of Z Workforce, setting up custom formats, and filtering out unwanted information.
The data sync between CallTrackingMetrics and Z Workforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallTrackingMetrics and Z Workforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About CallTrackingMetrics
Provides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
Learn MoreAbout Z Workforce
Mobile field service. With a single tool companies can improve their performance of teams in the field, fulfill checklists and generate indicators on sales, products, services, customers, quality of service and even monitor competitor actions
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