Connect Canny and Deskpro
Integrate Canny with Deskpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Canny + Deskpro flows
Start from a real workflow other teams are already running.
Choose a trigger
Canny
When this happens...
New Post Created
New Comment Added
New Vote
Post Status Changed
Tag Added to Post
Choose an action
Deskpro
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Create Brand in Deskpro when New Post Created in Canny
Use this flowCreate Ticket in Deskpro when New Post Created in Canny
Use this flowCreate Organization in Deskpro when New Post Created in Canny
Use this flowFind Ticket in Deskpro when New Post Created in Canny
Use this flowFind Organization in Deskpro when New Post Created in Canny
Use this flowAdd Message to Ticket in Deskpro when New Post Created in Canny
Use this flowUpdate Ticket in Deskpro when New Post Created in Canny
Use this flowCreate Person in Deskpro when New Post Created in Canny
Use this flowFind Person in Deskpro when New Post Created in Canny
Use this flowCreate Brand in Deskpro when New Comment Added in Canny
Use this flowSupported Triggers & Actions
Everything you can automate between Canny and Deskpro.
When this happensTriggers
A trigger is an event that starts a workflow.
New Post Created
Runs when a new post is created in Canny.
New Comment Added
Runs when a new comment is added to a specific post.
New Vote
Runs when a new vote is created
Post Status Changed
Runs when a post's status changes.
Tag Added to Post
Runs when a tag is added to a post.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
Do thisActions
Action is the task that follows automatically within your Canny integrations.
Create Comment
Creates a new comment on a post, optionally as a reply or with images.
Create a Post
Creates a new post in Canny with optional fields gated by a chooser, and only sends customFields when populated.
Change Post Status
Changes the status of a Canny post.
Create Or Update User
Creates a new user or updates an existing user and returns the user's ID.
Find Post
Finds an existing post
List All Boards
Returns a list of all boards associated with your company, in no particular order.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Canny
Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn moreSimilar apps
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Canny and Deskpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Canny and Deskpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Deskpro. No coding required.
Yes. You can set up a workflow where Canny triggers actions in Deskpro, and a separate workflow where Deskpro triggers actions in Canny. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Canny and Deskpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Canny and Deskpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
