Connect Canny and Zendesk Support
Integrate Canny with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tickets from Zendesk Support when New Post Created in Canny
Add Comment to Ticket in Zendesk Support when New Post Created in Canny
Add Tags to Ticket in Zendesk Support when New Post Created in Canny
Create Or Update Organization in Zendesk Support when New Post Created in Canny
Create or Update Customer in Zendesk Support when New Post Created in Canny
Popular Canny + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
Canny
When this happens...
New Post Created
New Comment Added
New Vote
Post Status Changed
Tag Added to Post
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List All Tickets from Zendesk Support when New Post Created in Canny
Use this flowAdd Comment to Ticket in Zendesk Support when New Post Created in Canny
Use this flowAdd Tags to Ticket in Zendesk Support when New Post Created in Canny
Use this flowCreate Or Update Organization in Zendesk Support when New Post Created in Canny
Use this flowCreate or Update Customer in Zendesk Support when New Post Created in Canny
Use this flowRemove Tags From Ticket in Zendesk Support when New Post Created in Canny
Use this flowUpdate Ticket in Zendesk Support when New Post Created in Canny
Use this flowCreate Ticket in Zendesk Support when New Post Created in Canny
Use this flowFind Latest Ticket Comment in Zendesk Support when New Post Created in Canny
Use this flowList Ticket Comments from Zendesk Support when New Post Created in Canny
Use this flowSupported Triggers & Actions
Everything you can automate between Canny and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Post Created
Runs when a new post is created in Canny.
New Comment Added
Runs when a new comment is added to a specific post.
New Vote
Runs when a new vote is created
Post Status Changed
Runs when a post's status changes.
Tag Added to Post
Runs when a tag is added to a post.
New Organization Created or Updated
Runs when organization changes
Do thisActions
Action is the task that follows automatically within your Canny integrations.
Create Comment
Creates a new comment on a post, optionally as a reply or with images.
Create a Post
Creates a new post
Change Post Status
Changes the status of a Canny post.
Create Or Update User
Creates a new user or updates an existing user and returns the user's ID.
Find Post
Finds an existing post
List All Boards
Returns a list of all boards associated with your company, in no particular order.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Canny and Zendesk Support free
No credit card required. Set up your first workflow in minutes.
About Canny
Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Canny and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Canny and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Canny triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Canny. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Canny and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Canny and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
