Connect Canny and Zoho Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Post
New Comment
New Vote
Post Status Change
Tag Added to Post
Choose an Action
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Post
Triggers when a new post is created.
New Comment
Triggers when a new comment is added to a specific post.
New Vote
Triggers when a new vote is created
Post Status Change
Triggers when posts status is changed
Tag Added to Post
Triggers when tag is added to post
Contact Updated
Triggers when a contact's details are updated.
Do thisActions
Action is the task that follows automatically within your Canny integrations.
Comment on a post
creates a new comment
Create a Post
Creates a new post
Change Post Status
Changes a post status
Create or Update User
Finds the id for a user. If the user does not exist, one is created, and its id is returned. If the user does exist, they will be updated with the data supplied.
Find Post
Finds an existing post
List All Boards
Returns a list of all boards associated with your company, in no particular order.
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Frequently Asked Questions
To start, connect both your Canny and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Canny triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Canny data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Canny and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Canny and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Canny
Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn MoreAbout Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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