Connect Capsule CRM and Analytic Call Tracking to Build Intelligent Automations
Choose a Trigger
When this happens...
New or Updated Contact
New or Updated Opportunity
New or Updated Project
New or Updated Task
New or Updated Users
Choose an Action
Automatically do this!
- Request a new Action for Analytic Call Tracking
Enable Integrations or automations with these events of Capsule CRM and Analytic Call Tracking
Enable Integrations or automations with these events of Capsule CRM and Analytic Call Tracking
Triggers
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
New or Updated Opportunity
Triggers when a given action is performed on an Opportunity.
New or Updated Project
Triggers when a given action is performed on a Project.
New or Updated Task
Triggers when a given action is performed on a Task.
New or Updated Users
Triggers when a given action is performed on a user.
Actions
Create Contact
Creates a new Person or Organisation.
Update Opportunity
Update an existing opportunity
List Tasks
Get a list of all tasks
Add Note to Entity
Adds a Note to an Entity.
Create Opportunity
Creates a new Opportunity.
Create a project
Create a new Project
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Frequently Asked Questions
To start, connect both your Capsule CRM and Analytic Call Tracking accounts to viaSocket. Once connected, you can set up a workflow where an event in Capsule CRM triggers actions in Analytic Call Tracking (or vice versa).
Absolutely. You can customize how Capsule CRM data is recorded in Analytic Call Tracking. This includes choosing which data fields go into which fields of Analytic Call Tracking, setting up custom formats, and filtering out unwanted information.
The data sync between Capsule CRM and Analytic Call Tracking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Capsule CRM and Analytic Call Tracking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn MoreAbout Analytic Call Tracking
Analytic Call Tracking (ACT) helps route and track calls with full analytic reporting.
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