Connect Capsule CRM and Vapi to Build Intelligent Automations
Choose a Trigger
When this happens...
New or Updated Contact
New or Updated Opportunity
New or Updated Project
New or Updated Task
New or Updated Users
Choose an Action
Automatically do this!
Create Assistant
Create Tool
Create Phone Number
Get Phone Number
Get Tool
Get Assistant
Delete Assistant
Delete a Tool
Delete a Phone Number
Get a Call
Update Assistant
Update Phone Number
Update Tool
Create Knowledge Base
Delete a Knowledge Base
Create Test Suite
Initiate an Outbound Phone Call
Ready to use Capsule CRM and Vapi automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
New or Updated Opportunity
Triggers when a given action is performed on an Opportunity.
New or Updated Project
Triggers when a given action is performed on a Project.
New or Updated Task
Triggers when a given action is performed on a Task.
New or Updated Users
Triggers when a given action is performed on a user.
New Assistant
Triggered when a new assistant is created in Vapi.
Do thisActions
Action is the task that follows automatically within your Capsule CRM integrations.
Create Contact
Creates a new Person or Organisation.
Update Opportunity
Update an existing opportunity
List Tasks
Get a list of all tasks
Add Note to Entity
Adds a Note to an Entity.
Create Opportunity
Creates a new Opportunity.
Create a project
Create a new Project
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Frequently Asked Questions
To start, connect both your Capsule CRM and Vapi accounts to viaSocket. Once connected, you can set up a workflow where an event in Capsule CRM triggers actions in Vapi (or vice versa).
Absolutely. You can customize how Capsule CRM data is recorded in Vapi. This includes choosing which data fields go into which fields of Vapi, setting up custom formats, and filtering out unwanted information.
The data sync between Capsule CRM and Vapi typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Capsule CRM and Vapi. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn MoreAbout Vapi
Vapi is an advanced AI platform designed to enhance and streamline various business processes through intelligent automation and machine learning capabilities. It offers tools and solutions that cater to a wide range of industries, enabling businesses to leverage artificial intelligence for improved efficiency and decision-making.
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