Connect Captions and Crisp to Build Intelligent Automations

Choose a Trigger

Captions

When this happens...

Choose an Action

Crisp

Automatically do this!

Enable Integrations or automations with these events of Captions and Crisp

Enable Integrations or automations with these events of Captions and Crisp

Actions

Submit a video translation request

Submit a video translation request

Translates a video from one language to another

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

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Frequently Asked Questions

How do I start an integration between Captions and Crisp?

To start, connect both your Captions and Crisp accounts to viaSocket. Once connected, you can set up a workflow where an event in Captions triggers actions in Crisp (or vice versa).

Can we customize how data from Captions is recorded in Crisp?

Absolutely. You can customize how Captions data is recorded in Crisp. This includes choosing which data fields go into which fields of Crisp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Captions and Crisp?

The data sync between Captions and Crisp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Captions to Crisp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Captions and Crisp?

Yes, you can set conditional logic to control the flow of data between Captions and Crisp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.