Connect Certifier and LiveChat to Build Intelligent Automations

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Certifier

When this happens...

Choose an Action

LiveChat

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Ready to use Certifier and LiveChat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Group

New Group

Triggers when new group is created.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your Certifier integrations.

Delete Credential

Delete Credential

Delete an existing Credential.

Delete Group

Delete Group

Delete an existing group.

Update a credential

Update a credential

Update a credential

Update a group

Update a group

Update a group

Create Group

Create Group

Creates a group.

Issue Credential

Issue Credential

Creates, issues, and sends a credential to a recipient.

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Frequently Asked Questions

How do I start an integration between Certifier and LiveChat?

To start, connect both your Certifier and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Certifier triggers actions in LiveChat (or vice versa).

Can we customize how data from Certifier is recorded in LiveChat?

Absolutely. You can customize how Certifier data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Certifier and LiveChat?

The data sync between Certifier and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Certifier to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Certifier and LiveChat?

Yes, you can set conditional logic to control the flow of data between Certifier and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.