Integrations Chatbase Microsoft Dynamics CRM
Chatbase + Microsoft Dynamics CRM

Connect Chatbase and Microsoft Dynamics CRM to Build Intelligent Automations

Choose a Trigger

Chatbase

When this happens...

Choose an Action

Microsoft Dynamics CRM

Automatically do this!

Ready to use Chatbase and Microsoft Dynamics CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Account

New Account

Triggers when new account is created

New Contact

New Contact

Triggers when new contact is created

New Case/Incident

New Case/Incident

Triggers when new case/incident created

New Invoice

New Invoice

Triggers when new invoice is created

New Lead

New Lead

Triggers when new lead is created

New Opportunity

New Opportunity

Triggers when new opportunity is craeted

Do thisActions

Action is the task that follows automatically within your Chatbase integrations.

Create Chatbot

Create Chatbot

Creates a chatbot

Send Prompt

Send Prompt

Send a prompt to your chatbot

Create Contact

Create Contact

Creates a contact.

List Chatbots

List Chatbots

Get a list of chatbots.

Create Account

Create Account

Creates a new account

Create Contact

Create Contact

Creates a new contact

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Step by step guides to integrate Chatbase and Microsoft Dynamics CRM

Frequently Asked Questions

How do I start an integration between Chatbase and Microsoft Dynamics CRM?

To start, connect both your Chatbase and Microsoft Dynamics CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatbase triggers actions in Microsoft Dynamics CRM (or vice versa).

Can we customize how data from Chatbase is recorded in Microsoft Dynamics CRM?

Absolutely. You can customize how Chatbase data is recorded in Microsoft Dynamics CRM. This includes choosing which data fields go into which fields of Microsoft Dynamics CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatbase and Microsoft Dynamics CRM?

The data sync between Chatbase and Microsoft Dynamics CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatbase to Microsoft Dynamics CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatbase and Microsoft Dynamics CRM?

Yes, you can set conditional logic to control the flow of data between Chatbase and Microsoft Dynamics CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatbase

About Chatbase

With Chatbase, you can create a custom GPT chatbot that knows your data. Upload a pdf or a link and get a chatbot that has the info on it.

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Microsoft Dynamics CRM

About Microsoft Dynamics CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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