Connect ChatBot and Teamwork Desk
Integrate ChatBot with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when User Created in Chatbot
Assign Ticket in Teamwork Desk when User Created in Chatbot
Link tasks to ticket in Teamwork Desk when User Created in Chatbot
Unassign Ticket in Teamwork Desk when User Created in Chatbot
Update Customer in Teamwork-desk when User Created in Chatbot
Popular ChatBot + Teamwork Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
ChatBot
When this happens...
User Created
Choose an action
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Create Customer in Teamwork Desk when User Created in Chatbot
Use this flowAssign Ticket in Teamwork Desk when User Created in Chatbot
Use this flowLink tasks to ticket in Teamwork Desk when User Created in Chatbot
Use this flowUnassign Ticket in Teamwork Desk when User Created in Chatbot
Use this flowUpdate Customer in Teamwork-desk when User Created in Chatbot
Use this flowUpdate Ticket in Teamwork Desk when User Created in Chatbot
Use this flowCreate a Ticket in Teamwork Desk when User Created in Chatbot
Use this flowCreate a Story in ChatBot when New Ticket in Teamwork Desk
Use this flowUpdate Story in ChatBot when New Ticket in Teamwork Desk
Use this flowSearch Story in Chatbot when New Ticket in Teamwork Desk
Use this flowSupported Triggers & Actions
Everything you can automate between ChatBot and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
User Created
Trigger when a new user created.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Do thisActions
Action is the task that follows automatically within your ChatBot integrations.
Create a Story
Create new story.
Update Story
Update existing story.
Search Story
Search Story.
Delete Story
Delete story seach by name.
Create segment
Create segment.
Add Users to Segments
Adds one or more Users to one or more Segments.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About ChatBot
ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSimilar apps
About Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your ChatBot and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ChatBot and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where ChatBot triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in ChatBot. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ChatBot and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ChatBot and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
