Full list

Supported Triggers & Actions

Everything you can automate between Chatbot AI and DevRev.

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Arrives

New Message Arrives

Runs when new message arrives

Account Created

Account Created

Trigger when a new Account is created.

Timeline Entry Created

Timeline Entry Created

Trigger when a new Timeline Entry Created.

Tag Updated

Tag Updated

Trigger when a new Tag Updated.

Tag Deleted

Tag Deleted

Trigger when a Tag Deleted.

Tag Created

Tag Created

Trigger when a new Tag Created.

Do thisActions

Action is the task that follows automatically within your Chatbot AI integrations.

Send WhatsApp Template Message

Send WhatsApp Template Message

Send WhatsApp template message

Add Or Update Contact

Add Or Update Contact

Add or update a user's profile

Delete Contact

Delete Contact

Add or update a user's profile

Update Dev User

Update Dev User

Updates the user corresponding to the input ID.

List Dev Users

List Dev Users

Lists users within your organization.

List Parts

List Parts

Lists a collection of parts

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations Chatbot AI
Chatbot AI + DevRev
Chatbot AI logo

About Chatbot AI

An AI-powered chat assistant that handles user queries.

Learn more
Integrations DevRev
DevRev + Chatbot AI
DevRev logo

About DevRev

DevRev is an AI-powered platform designed to streamline and enhance the software development and customer relationship management processes. It integrates development and customer support, enabling teams to efficiently manage product development, track issues, and improve customer interactions through AI-driven insights and automation.

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Frequently Asked Questions

How do I connect Chatbot AI and DevRev?

Sign up for a free viaSocket account, then authorize both your Chatbot AI and DevRev accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Chatbot AI and DevRev as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Chatbot AI to DevRev?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach DevRev. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Chatbot AI triggers actions in DevRev, and a separate workflow where DevRev triggers actions in Chatbot AI. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Chatbot AI and DevRev. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Chatbot AI and DevRev integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.