Connect ChatBotKit and CallHippo to Build Intelligent Automations

Choose a Trigger

ChatBotKit

When this happens...

Choose an Action

CallHippo

Automatically do this!

Ready to use ChatBotKit and CallHippo automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Log Activity

Call Log Activity

Triggers when there's a new call.

New SMS Activity

New SMS Activity

Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.

Request a new Trigger for ChatBotKit

Do thisActions

Action is the task that follows automatically within your ChatBotKit integrations.

Add Dataset Record

Add Dataset Record

Add a new text record to the selected dataset.

Create Conversation

Create Conversation

Start a conversation with initial messages; optionally attach a contact, task, space, or bot.

Create dataset

Create dataset

Create a dataset to train or update your chatbot

Fetch DataSet

Fetch DataSet

This action fetch dataset detail.

Delete Dataset

Delete Dataset

Delete a dataset from ChatBotKit

Create Dataset Record

Create Dataset Record

Add a knowledge record to a dataset so the chatbot can find relevant answers.

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Frequently Asked Questions

How do I start an integration between ChatBotKit and CallHippo?

To start, connect both your ChatBotKit and CallHippo accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBotKit triggers actions in CallHippo (or vice versa).

Can we customize how data from ChatBotKit is recorded in CallHippo?

Absolutely. You can customize how ChatBotKit data is recorded in CallHippo. This includes choosing which data fields go into which fields of CallHippo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBotKit and CallHippo?

The data sync between ChatBotKit and CallHippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBotKit to CallHippo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBotKit and CallHippo?

Yes, you can set conditional logic to control the flow of data between ChatBotKit and CallHippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBotKit

About ChatBotKit

ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.

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CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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