Connect ChatBotKit and ison24 to Build Intelligent Automations

Choose a Trigger

ChatBotKit

When this happens...

Choose an Action

ison24

Automatically do this!

Enable Integrations or automations with these events of ChatBotKit and ison24

Enable Integrations or automations with these events of ChatBotKit and ison24

Actions

Add Dataset Record

Add Dataset Record

Add a new text record to the selected dataset.

Create Conversation

Create Conversation

Start a conversation with initial messages; optionally attach a contact, task, space, or bot.

Create dataset

Create dataset

Create a dataset to train or update your chatbot

Fetch DataSet

Fetch DataSet

This action fetch dataset detail.

Delete Dataset

Delete Dataset

Delete a dataset from ChatBotKit

Create Dataset Record

Create Dataset Record

Add a knowledge record to a dataset so the chatbot can find relevant answers.

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Frequently Asked Questions

How do I start an integration between ChatBotKit and ison24?

To start, connect both your ChatBotKit and ison24 accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBotKit triggers actions in ison24 (or vice versa).

Can we customize how data from ChatBotKit is recorded in ison24?

Absolutely. You can customize how ChatBotKit data is recorded in ison24. This includes choosing which data fields go into which fields of ison24, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBotKit and ison24?

The data sync between ChatBotKit and ison24 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBotKit to ison24?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBotKit and ison24?

Yes, you can set conditional logic to control the flow of data between ChatBotKit and ison24. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBotKit

About ChatBotKit

ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.

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ison24

About ison24

IsOn24 is a conversational AI voice assistant that answers your calls just like you, sends text messages, and automates your front office tasks including appointments and lead management.

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