
When this happens...

Automatically do this!
Create Booking
List All Services
Create Customer
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a appointment is booked in Trafft.
Triggered when an appointment is canceled in Trafft.
Triggered when an existing appointment is rescheduled in Trafft.
Triggered when an existing appointment status is changed in Trafft.
Triggers when a customer is created in Trafft.
Action is the task that follows automatically within your ChatBotKit integrations.
Add a new text record to the selected dataset.
Start a conversation with initial messages; optionally attach a contact, task, space, or bot.
Create a dataset to train or update your chatbot
This action fetch dataset detail.
Delete a dataset from ChatBotKit
Add a knowledge record to a dataset so the chatbot can find relevant answers.
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To start, connect both your ChatBotKit and Trafft accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBotKit triggers actions in Trafft (or vice versa).
Absolutely. You can customize how ChatBotKit data is recorded in Trafft. This includes choosing which data fields go into which fields of Trafft, setting up custom formats, and filtering out unwanted information.
The data sync between ChatBotKit and Trafft typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ChatBotKit and Trafft. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
Learn MoreTrafft is a comprehensive scheduling and booking platform designed to streamline appointment management for businesses of all sizes. It offers a user-friendly interface for managing appointments, staff schedules, and client bookings, making it an ideal solution for service-based industries. With features like automated reminders, online payments, and customizable booking pages, Trafft helps businesses enhance their customer experience and improve operational efficiency.
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