Integrate ChatBotKit with zenduty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create dataset in ChatBotKit when New Incident Created in Zenduty
Delete Dataset from ChatBotKit when New Incident Created in Zenduty
Create Dataset Record in ChatBotKit when New Incident Created in Zenduty
Fetch DataSet in Chatbotkit when New User Added in Zenduty
Delete Dataset from ChatBotKit when New User Added in Zenduty
Start from a real workflow other teams are already running.
ChatBotKit
When this happens...
zenduty
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Create dataset in ChatBotKit when New Incident Created in Zenduty
Use this flowDelete Dataset from ChatBotKit when New Incident Created in Zenduty
Use this flowCreate Dataset Record in ChatBotKit when New Incident Created in Zenduty
Use this flowFetch DataSet in Chatbotkit when New User Added in Zenduty
Use this flowDelete Dataset from ChatBotKit when New User Added in Zenduty
Use this flowCreate dataset in ChatBotKit when Incident Is Updated in Zenduty
Use this flowFetch DataSet in Chatbotkit when Incident Is Updated in Zenduty
Use this flowCreate Dataset Record in ChatBotKit when Incident Is Updated in Zenduty
Use this flowDelete Dataset from ChatBotKit when Incident Is Updated in Zenduty
Use this flowCreate Conversation in ChatBotKit when Incident Is Updated in Zenduty
Use this flowEverything you can automate between ChatBotKit and zenduty.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Action is the task that follows automatically within your ChatBotKit integrations.
Add a new text record to the selected dataset.
Start a conversation with initial messages; optionally attach a contact, task, space, or bot.
Create a dataset to train or update your chatbot
This action fetch dataset detail.
Delete a dataset from ChatBotKit
Add a knowledge record to a dataset so the chatbot can find relevant answers.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
Learn moreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreSign up for a free viaSocket account, then authorize both your ChatBotKit and zenduty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ChatBotKit and zenduty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach zenduty. No coding required.
Yes. You can set up a workflow where ChatBotKit triggers actions in zenduty, and a separate workflow where zenduty triggers actions in ChatBotKit. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ChatBotKit and zenduty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ChatBotKit and zenduty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.