Connect Chatlayer and Customer.io
Integrate Chatlayer with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Chatlayer + Customer.io flows
Start from a real workflow other teams are already running.
Choose a trigger
Chatlayer
When this happens...
New Bot
Choose an action
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
List campaigns in Customer when New Bot in Chatlayer
Use this flowCreate manual segment in Customer when New Bot in Chatlayer
Use this flowDelete a segment in Customer when New Bot in Chatlayer
Use this flowSend Message in Chatlayer when Customer Events from Customer.io
Use this flowCreate Channel in Chatlayer when Customer Events from Customer.io
Use this flowDelete Channel in Chatlayer when Customer Events from Customer.io
Use this flowExtract NLP Result in Chatlayer when Customer Events from Customer.io
Use this flowSend Message in Chatlayer when Email Events in Customer
Use this flowCreate Channel in Chatlayer when Email Events in Customer
Use this flowDelete Channel in Chatlayer when Email Events in Customer
Use this flowSupported Triggers & Actions
Everything you can automate between Chatlayer and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
New Bot
Triggered when a new bot is created.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Do thisActions
Action is the task that follows automatically within your Chatlayer integrations.
Send Message
Sends a message to a user through Chatlayer.
Create Channel
Creates a Channel.
Delete Channel
Delete an existing channel.
Extract NLP Result
Extract results from the Chatlayer NLP models of your bots.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Chatlayer
Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.
Learn more
About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Chatlayer and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Chatlayer and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where Chatlayer triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Chatlayer. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Chatlayer and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Chatlayer and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
