Integrate Chatlayer with zenduty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message in Chatlayer when New Incident Created in Zenduty
Create Channel in Chatlayer when New Incident Created in Zenduty
Delete Channel in Chatlayer when New Incident Created in Zenduty
Extract NLP Result in Chatlayer when New Incident Created in Zenduty
Send Message in Chatlayer when New User Added in Zenduty
Start from a real workflow other teams are already running.
Chatlayer
When this happens...
New Bot
zenduty
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Send Message in Chatlayer when New Incident Created in Zenduty
Use this flowCreate Channel in Chatlayer when New Incident Created in Zenduty
Use this flowDelete Channel in Chatlayer when New Incident Created in Zenduty
Use this flowExtract NLP Result in Chatlayer when New Incident Created in Zenduty
Use this flowSend Message in Chatlayer when New User Added in Zenduty
Use this flowCreate Channel in Chatlayer when New User Added in Zenduty
Use this flowDelete Channel in Chatlayer when New User Added in Zenduty
Use this flowExtract NLP Result in Chatlayer when New User Added in Zenduty
Use this flowSend Message in Chatlayer when Incident Is Updated in Zenduty
Use this flowCreate Channel in Chatlayer when Incident Is Updated in Zenduty
Use this flowEverything you can automate between Chatlayer and zenduty.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new bot is created.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Action is the task that follows automatically within your Chatlayer integrations.
Sends a message to a user through Chatlayer.
Creates a Channel.
Delete an existing channel.
Extract results from the Chatlayer NLP models of your bots.
Create a new incident in Zenduty to notify your team and start tracking the issue.
Creates a Team.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.
Learn moreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreSign up for a free viaSocket account, then authorize both your Chatlayer and zenduty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Chatlayer and zenduty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach zenduty. No coding required.
Yes. You can set up a workflow where Chatlayer triggers actions in zenduty, and a separate workflow where zenduty triggers actions in Chatlayer. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Chatlayer and zenduty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Chatlayer and zenduty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.