Connect Chatwork and Capsule CRM to Build Intelligent Automations

Choose a Trigger

Chatwork

When this happens...

Choose an Action

Capsule CRM

Automatically do this!

Ready to use Chatwork and Capsule CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

Do thisActions

Action is the task that follows automatically within your Chatwork integrations.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get Chat Members

Get Chat Members

Get members of a chat room.

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Create Contact

Create Contact

Creates a new Person or Organisation.

Update Opportunity

Update Opportunity

Update an existing opportunity

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Frequently Asked Questions

How do I start an integration between Chatwork and Capsule CRM?

To start, connect both your Chatwork and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatwork triggers actions in Capsule CRM (or vice versa).

Can we customize how data from Chatwork is recorded in Capsule CRM?

Absolutely. You can customize how Chatwork data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatwork and Capsule CRM?

The data sync between Chatwork and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatwork to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatwork and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between Chatwork and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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