Connect Chatwork and deskdirector to Build Intelligent Automations

Choose a Trigger

Chatwork

When this happens...

Choose an Action

deskdirector

Automatically do this!

Enable Integrations or automations with these events of Chatwork and deskdirector

Enable Integrations or automations with these events of Chatwork and deskdirector

Triggers

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

Request a new Trigger for Chatwork

Actions

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get Chat Members

Get Chat Members

Get members of a chat room.

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Request a new Action for Chatwork

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Frequently Asked Questions

How do I start an integration between Chatwork and deskdirector?

To start, connect both your Chatwork and deskdirector accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatwork triggers actions in deskdirector (or vice versa).

Can we customize how data from Chatwork is recorded in deskdirector?

Absolutely. You can customize how Chatwork data is recorded in deskdirector. This includes choosing which data fields go into which fields of deskdirector, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatwork and deskdirector?

The data sync between Chatwork and deskdirector typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatwork to deskdirector?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatwork and deskdirector?

Yes, you can set conditional logic to control the flow of data between Chatwork and deskdirector. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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deskdirector

About deskdirector

DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.

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