Connect Chatwork and Helpcrunch to Build Intelligent Automations

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Chatwork

When this happens...

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Helpcrunch

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

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Do thisActions

Action is the task that follows automatically within your Chatwork integrations.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get the list of chat members

Get the list of chat members

Get the list of all chat members associated with the specified chat .

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Create Contact

Create Contact

Create an Contact

Add Tag to Customer

Add Tag to Customer

Add a Tag to Customer.

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Frequently Asked Questions

How do I start an integration between Chatwork and Helpcrunch?

To start, connect both your Chatwork and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatwork triggers actions in Helpcrunch (or vice versa).

Can we customize how data from Chatwork is recorded in Helpcrunch?

Absolutely. You can customize how Chatwork data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatwork and Helpcrunch?

The data sync between Chatwork and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatwork to Helpcrunch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatwork and Helpcrunch?

Yes, you can set conditional logic to control the flow of data between Chatwork and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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