Connect Chatwork and LiveChat to Build Intelligent Automations

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Chatwork

When this happens...

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LiveChat

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Ready to use Chatwork and LiveChat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your Chatwork integrations.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get Chat Members

Get Chat Members

Get members of a chat room.

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

Request a new Action for Chatwork

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Frequently Asked Questions

How do I start an integration between Chatwork and LiveChat?

To start, connect both your Chatwork and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatwork triggers actions in LiveChat (or vice versa).

Can we customize how data from Chatwork is recorded in LiveChat?

Absolutely. You can customize how Chatwork data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatwork and LiveChat?

The data sync between Chatwork and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatwork to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatwork and LiveChat?

Yes, you can set conditional logic to control the flow of data between Chatwork and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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