Full list

Supported Triggers & Actions

Everything you can automate between Chess.com and Customer.io.

When this happensTriggers

A trigger is an event that starts a workflow.

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

SMS Events

SMS Events

Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).

Slack Events

Slack Events

Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.

Request a new Trigger for Chess.com

Do thisActions

Action is the task that follows automatically within your Chess.com integrations.

Get player profile

Get player profile

Retrieve a Chess.com player's public profile by username.

Get Players by Title

Get Players by Title

Get players on Chess.com who hold a specific title (for example GM or IM).

Get Player Stats

Get Player Stats

View a player's Chess.com ratings and game stats.

Show Player Games

Show Player Games

Show a player's ongoing games, games where it's their turn, or games from a specific month.

Get Player Clubs

Get Player Clubs

Show the clubs a player belongs to.

Get Matches of a Player

Get Matches of a Player

Get a player's matches

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Chess.com
Chess.com + Customer.io
Chess.com logo

About Chess.com

Chess.com is a leading online platform for chess enthusiasts, offering a wide range of features including online games, tutorials, and community forums to enhance your chess skills and connect with other players worldwide.

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Integrations Customer.io
Customer.io + Chess.com
Customer.io logo

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

Learn more

Frequently Asked Questions

How do I connect Chess.com and Customer.io?

Sign up for a free viaSocket account, then authorize both your Chess.com and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Chess.com and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Chess.com to Customer.io?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Chess.com triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Chess.com. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Chess.com and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Chess.com and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.