Connect Chess.com and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Chess.com integrations.
Get player profile
Retrieve a Chess.com player's public profile by username.
Get Players by Title
Get players on Chess.com who hold a specific title (for example GM or IM).
Get Player Stats
View a player's Chess.com ratings and game stats.
Show Player Games
Show a player's ongoing games, games where it's their turn, or games from a specific month.
Get Player Clubs
Show the clubs a player belongs to.
Get Matches of a Player
Get a player's matches
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Frequently Asked Questions
To start, connect both your Chess.com and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Chess.com triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Chess.com data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Chess.com and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Chess.com and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Chess.com
Chess.com is a leading online platform for chess enthusiasts, offering a wide range of features including online games, tutorials, and community forums to enhance your chess skills and connect with other players worldwide.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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