
When this happens...
New Customer/Contact
Updated Customer

Automatically do this!
Create Channel
Post Idea
Post Message
Create Project
Create Task
Add Comment To Task
Delete Task
Update Task
Find Channel
Find Project By Name
List Tasks
Find Workspace
List Workspaces
List Teams
List Organization Users
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact/customer is created
Triggers when a new customer is created or updated
Runs when a new idea is posted in a specific channel.
Runs when new message arrives in the selected channel.
Runs when new comment is posted to a task
Action is the task that follows automatically within your Cliengo integrations.
creates a new customer
Search a agent
Update an existing custome
Search a customer
List all account
List all account payments

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To start, connect both your Cliengo and Swit accounts to viaSocket. Once connected, you can set up a workflow where an event in Cliengo triggers actions in Swit (or vice versa).
Absolutely. You can customize how Cliengo data is recorded in Swit. This includes choosing which data fields go into which fields of Swit, setting up custom formats, and filtering out unwanted information.
The data sync between Cliengo and Swit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Cliengo and Swit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Cliengo is a powerful chatbot and customer relationship management (CRM) tool designed to help businesses automate their customer service and sales processes. By integrating Cliengo into your workflow, you can enhance customer engagement, streamline communication, and improve overall efficiency.
Learn MoreSwit is one work suite for Chat and Project Management. With Swit, you can replace other team collaboration tools.
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