
When this happens...
New Product Insight Generated

Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new product insight is generated
Action is the task that follows automatically within your ClosedLoop AI integrations.
Send customer feedback to extract product insights.
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.
Search Crisp people profile using an email address.
Add segments to a conversation.

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To start, connect both your ClosedLoop AI and Crisp accounts to viaSocket. Once connected, you can set up a workflow where an event in ClosedLoop AI triggers actions in Crisp (or vice versa).
Absolutely. You can customize how ClosedLoop AI data is recorded in Crisp. This includes choosing which data fields go into which fields of Crisp, setting up custom formats, and filtering out unwanted information.
The data sync between ClosedLoop AI and Crisp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ClosedLoop AI and Crisp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ClosedLoop AI offers advanced AI solutions tailored for healthcare analytics, enabling organizations to leverage data-driven insights for improved patient outcomes and operational efficiency.
Learn MoreCrisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
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