
When this happens...
New Product Insight Generated

Automatically do this!
Create Post
Create Discourse User
Create Tag Group
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new product insight is generated
Retrieve posts created on the Discourse forum since the specified recent time (returns posts from the last N minutes).
Action is the task that follows automatically within your ClosedLoop AI integrations.
Send customer feedback to extract product insights.
Add a post to Discourse — reply to an existing topic or start a new topic with a title and category.
Create a new Discourse user account with name, email, username, and password. Optionally activate and approve the account; returns confirmation or activation instructions.
Creates a new tag group in Discourse.

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To start, connect both your ClosedLoop AI and Discourse accounts to viaSocket. Once connected, you can set up a workflow where an event in ClosedLoop AI triggers actions in Discourse (or vice versa).
Absolutely. You can customize how ClosedLoop AI data is recorded in Discourse. This includes choosing which data fields go into which fields of Discourse, setting up custom formats, and filtering out unwanted information.
The data sync between ClosedLoop AI and Discourse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ClosedLoop AI and Discourse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ClosedLoop AI offers advanced AI solutions tailored for healthcare analytics, enabling organizations to leverage data-driven insights for improved patient outcomes and operational efficiency.
Learn MoreDiscourse is a modern forum solution that facilitates community discussions, Q&A, and social interactions. It offers a range of features including real-time notifications, moderation tools, and customizable themes to enhance user engagement.
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