Full list

Supported Triggers & Actions

Everything you can automate between ClosedLoop AI and M91.

When this happensTriggers

A trigger is an event that starts a workflow.

New Product Insight Generated

New Product Insight Generated

Runs when new product insight is generated

Request a new Trigger for ClosedLoop AI

Do thisActions

Action is the task that follows automatically within your ClosedLoop AI integrations.

Send Feedback

Send Feedback

Send customer feedback to extract product insights.

Get Channel Alert by ID

Get Channel Alert by ID

Get a channel alert's status, who answered with notes and files, who is pending, and the decision.

Invite Direct Recipient

Invite Direct Recipient

Invite a person by phone so you can alert them directly once they accept in the M91 app.

Get Direct Alert by ID

Get Direct Alert by ID

Get an alert's status, who answered with notes and files, who is pending, and the decision.

Invite Channel Members

Invite Channel Members

Replace Channel ID text input with a channel dropdown while preserving manual ID mapping and existing invitation logic.

Create Channel

Create Channel

Create a team alert channel and return its send link, ready for Send Channel Alert.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ClosedLoop AI
ClosedLoop AI + M91
ClosedLoop AI logo

About ClosedLoop AI

ClosedLoop AI offers advanced AI solutions tailored for healthcare analytics, enabling organizations to leverage data-driven insights for improved patient outcomes and operational efficiency.

Learn more
Integrations M91
M91 + ClosedLoop AI
M91 logo

About M91

M91 is an alert escalation platform that routes critical notifications to the right people through push, SMS, and voice calls until an alert is acknowledged. It supports actionable alerts and sends responders’ actions back to the originating system.

Learn more

Frequently Asked Questions

How do I connect ClosedLoop AI and M91?

Sign up for a free viaSocket account, then authorize both your ClosedLoop AI and M91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ClosedLoop AI and M91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ClosedLoop AI to M91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach M91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ClosedLoop AI triggers actions in M91, and a separate workflow where M91 triggers actions in ClosedLoop AI. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ClosedLoop AI and M91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ClosedLoop AI and M91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.