Full list

Supported Triggers & Actions

Everything you can automate between Cloudbeds and Smartping.

When this happensTriggers

A trigger is an event that starts a workflow.

New Reservation

New Reservation

Runs when a new reservation is created in Cloudbeds.

New Reservation Created

New Reservation Created

Runs when a new reservation is created.

Request a new Trigger for Cloudbeds

Do thisActions

Action is the task that follows automatically within your Cloudbeds integrations.

Get Reservation

Get Reservation

Fetch a reservation by Reservation ID; optionally specify property and include guest requirements.

List Reservations

List Reservations

List reservations and filter by dates, status, room, guest, source, and pagination.

Send SMS

Send SMS

Send an SMS to a single recipient using a specified sender ID and DLT details.

Send Standard RCS Message

Send Standard RCS Message

Send a standard RCS template message to a recipient's phone with optional text, URL, or call buttons.

Send Rich Card RCS Message

Send Rich Card RCS Message

Send a Rich Card RCS template message to a phone number, including text, URL buttons, or call buttons.

Request a new Action for Cloudbeds
How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
◆AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,300+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Cloudbeds and Smartping free

No credit card required. Set up your first workflow in minutes.

Integrations Cloudbeds
Cloudbeds + Smartping
Cloudbeds logo

About Cloudbeds

Cloudbeds is a comprehensive hospitality management software that streamlines operations for hotels, hostels, vacation rentals, and other lodging businesses. It offers tools for reservations, guest management, revenue management, and more.

Learn more
Integrations Smartping
Smartping + Cloudbeds
Smartping logo

About Smartping

Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.

Learn more

Frequently Asked Questions

How do I connect Cloudbeds and Smartping?

Sign up for a free viaSocket account, then authorize both your Cloudbeds and Smartping accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Cloudbeds and Smartping as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Cloudbeds to Smartping?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartping. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Cloudbeds triggers actions in Smartping, and a separate workflow where Smartping triggers actions in Cloudbeds. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Cloudbeds and Smartping. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Cloudbeds and Smartping integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.