Integrations Cognito Forms Freshsales Classic
Cognito Forms + Freshsales Classic

Popular Cognito Forms + Freshsales Classic flows

Start from a real workflow other teams are already running.

Choose a trigger

Cognito Forms logo

Cognito Forms

When this happens...

Choose an action

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Freshsales Classic

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between Cognito Forms and Freshsales Classic.

When this happensTriggers

A trigger is an event that starts a workflow.

When a new contact is created

When a new contact is created

Runs the workflow automatically when a new contact is added to your Freshsales Classic account.

When a new account is created

When a new account is created

Runs the workflow automatically whenever a new account is created in Freshsales Classic.

When a new deal is created

When a new deal is created

Runs the workflow automatically whenever a new deal is created in the account.

When a new task is created

When a new task is created

Runs the workflow automatically whenever a new task is created in Freshsales Classic.

Deal Stage Changes

Deal Stage Changes

Runs when deal stage changes

Request a new Trigger for Cognito Forms

Do thisActions

Action is the task that follows automatically within your Cognito Forms integrations.

List forms

List forms

Get a list of all forms in your Cognito Forms account.

Create form entry

Create form entry

Create a new submission in the selected Cognito Form to save the respondent's details.

Delete entry

Delete entry

Delete an entry from Cognito Forms.

Get Document

Get Document

Retrieve the document created from a Cognito Forms entry so you can save or share it.

Get form entry

Get form entry

Retrieve a single entry from a Cognito form to view its submitted responses.

Find Accounts

Find Accounts

Search accounts by name or a custom field and return matching records from Freshsales Classic.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Cognito Forms
Cognito Forms + Freshsales Classic
Cognito Forms logo

About Cognito Forms

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

Learn more
Integrations Freshsales Classic
Freshsales Classic + Cognito Forms
Freshsales Classic logo

About Freshsales Classic

Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.

Learn more

Frequently Asked Questions

How do I connect Cognito Forms and Freshsales Classic?

Sign up for a free viaSocket account, then authorize both your Cognito Forms and Freshsales Classic accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Cognito Forms and Freshsales Classic as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Cognito Forms to Freshsales Classic?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshsales Classic. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Cognito Forms triggers actions in Freshsales Classic, and a separate workflow where Freshsales Classic triggers actions in Cognito Forms. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Cognito Forms and Freshsales Classic. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Cognito Forms and Freshsales Classic integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.