Connect Common Room and record to Build Intelligent Automations

Choose a Trigger

Common Room

When this happens...

Choose an Action

record

Automatically do this!

Enable Integrations or automations with these events of Common Room and record

Enable Integrations or automations with these events of Common Room and record

Actions

Add Activity From Third Party Source

Add Activity From Third Party Source

Adds an activity to a contact in your room.

Add Contact From Third Party Source

Add Contact From Third Party Source

Adds a contact to your room.

List Contact Custom Fields

List Contact Custom Fields

Get all the contact custom fields from Common Room

List Activity Types

List Activity Types

Get allActivity Types from Common Room

List Segments

List Segments

Get all segments from Common Room

List Tags

List Tags

Get all tags from Common Room.

Request a new Action for Common Room

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Frequently Asked Questions

How do I start an integration between Common Room and record?

To start, connect both your Common Room and record accounts to viaSocket. Once connected, you can set up a workflow where an event in Common Room triggers actions in record (or vice versa).

Can we customize how data from Common Room is recorded in record?

Absolutely. You can customize how Common Room data is recorded in record. This includes choosing which data fields go into which fields of record, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Common Room and record?

The data sync between Common Room and record typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Common Room to record?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Common Room and record?

Yes, you can set conditional logic to control the flow of data between Common Room and record. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Common Room

About Common Room

Common Room is a community intelligence platform designed to help organizations understand, engage, and grow their communities. By aggregating data from various community platforms, it provides insights and analytics to enhance community engagement and drive business outcomes.

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record

About record

Record streamlines B2B SaaS support by automating issue resolution, investigation, and collaboration through a singular source of truth.

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