Connect Confluence Cloud and LiveChat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Page or BlogPost
Choose an Action
Automatically do this!
- Request a new Action for LiveChat
Ready to use Confluence Cloud and LiveChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Page or BlogPost
Triggers when a new page or blog post is created.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your Confluence Cloud integrations.
List all Scopes
List all scopes
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Frequently Asked Questions
To start, connect both your Confluence Cloud and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Confluence Cloud triggers actions in LiveChat (or vice versa).
Absolutely. You can customize how Confluence Cloud data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.
The data sync between Confluence Cloud and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Confluence Cloud and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Confluence Cloud
Confluence is a collaboration tool developed by Atlassian that allows teams to manage projects, share documents, and enhance communication within teams. Confluence integrates seamlessly with Jira and supports a range of powerful plugins to extend its functionality.
Learn MoreAbout LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn More
