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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Entry
Triggers when a new entry is created in a Contentful space.
New conversation arrives
Start a workflow for each new conversation received by the selected AgentX agent.
Get recent messages
Retrieves messages from the selected conversation posted in the last few minutes.
Get recent agents
Returns agents created within the selected time window, newest first.
Fetch recent agent messages
Retrieve the agent's messages from the selected conversation that were sent recently.
Do thisActions
Action is the task that follows automatically within your Contentful integrations.
Create Entry
Creates a new entry in a Contentful space.
Publish Entry
Publishes an entry to make it available to the Content Delivery API.
Create Asset
Creates a new asset in a Contentful space.
Publish Asset
Publishes an asset to make it available to the Content Delivery API.
Get Spaces
Get list of all spaces in an organization.
Start a conversation
Create a new chat with the selected agent so you can send messages and get responses.
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Frequently Asked Questions
To start, connect both your Contentful and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Contentful triggers actions in AgentX (or vice versa).
Absolutely. You can customize how Contentful data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.
The data sync between Contentful and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Contentful and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Contentful
Contentful is a content management system (CMS) that allows you to create, manage, and distribute content across multiple platforms. It provides a flexible and scalable solution for managing digital content, making it easy for teams to collaborate and deliver engaging experiences.
Learn MoreAbout AgentX
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
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