Integrations Contentful Customer.io
Contentful + Customer.io
Contentful logoCustomer.io logo

Connect Contentful and Customer.io

Integrate Contentful with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Contentful and Customer.io.

When this happensTriggers

A trigger is an event that starts a workflow.

New Entry

New Entry

Triggers when a new entry is created in a Contentful space.

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

SMS Events

SMS Events

Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).

Do thisActions

Action is the task that follows automatically within your Contentful integrations.

Create Entry

Create Entry

Creates a new entry in a Contentful space.

Publish Entry

Publish Entry

Publishes an entry to make it available to the Content Delivery API.

Create Asset

Create Asset

Creates a new asset in a Contentful space.

Publish Asset

Publish Asset

Publishes an asset to make it available to the Content Delivery API.

Get Spaces

Get Spaces

Get list of all spaces in an organization.

List campaigns

List campaigns

Returns a list of all of your collections, including the name and schema for each collection.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Contentful
Contentful + Customer.io
Contentful logo

About Contentful

Contentful is a content management system (CMS) that allows you to create, manage, and distribute content across multiple platforms. It provides a flexible and scalable solution for managing digital content, making it easy for teams to collaborate and deliver engaging experiences.

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Integrations Customer.io
Customer.io + Contentful
Customer.io logo

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

Learn more

Frequently Asked Questions

How do I connect Contentful and Customer.io?

Sign up for a free viaSocket account, then authorize both your Contentful and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Contentful and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Contentful to Customer.io?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Contentful triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Contentful. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Contentful and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Contentful and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.