Connect Contentful and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of Contentful and Gainsight Customer Communities
Enable Integrations or automations with these events of Contentful and Gainsight Customer Communities
Triggers
New Entry
Triggers when a new entry is created in a Contentful space.
Actions
Create Entry
Creates a new entry in a Contentful space.
Publish Entry
Publishes an entry to make it available to the Content Delivery API.
Create Asset
Creates a new asset in a Contentful space.
Publish Asset
Publishes an asset to make it available to the Content Delivery API.
Get Spaces
Get list of all spaces in an organization.
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Contentful and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Contentful triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Contentful data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Contentful and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Contentful and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Contentful
Contentful is a content management system (CMS) that allows you to create, manage, and distribute content across multiple platforms. It provides a flexible and scalable solution for managing digital content, making it easy for teams to collaborate and deliver engaging experiences.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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