Connect Crisp and 8x8 to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Crisp
Choose an Action
Automatically do this!
Send SMS
Ready to use Crisp and 8x8 automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your Crisp integrations.
Send Note Message
Send a note message in a conversation.
Create Conversation
Creates a conversation.
Change Conversation State
Update the state of a conversation.
Search for a Profile
Search Crisp people profile using an email address.
Add Segments to Conversation
Add segments to a conversation.
Send Text Message
Send a text message to a user.
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Frequently Asked Questions
To start, connect both your Crisp and 8x8 accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in 8x8 (or vice versa).
Absolutely. You can customize how Crisp data is recorded in 8x8. This includes choosing which data fields go into which fields of 8x8, setting up custom formats, and filtering out unwanted information.
The data sync between Crisp and 8x8 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Crisp and 8x8. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Crisp
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn MoreAbout 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
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