Connect Crisp and act-on to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

act-on

Automatically do this!

Enable Integrations or automations with these events of Crisp and act-on

Enable Integrations or automations with these events of Crisp and act-on

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and act-on?

To start, connect both your Crisp and act-on accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in act-on (or vice versa).

Can we customize how data from Crisp is recorded in act-on?

Absolutely. You can customize how Crisp data is recorded in act-on. This includes choosing which data fields go into which fields of act-on, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and act-on?

The data sync between Crisp and act-on typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to act-on?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and act-on?

Yes, you can set conditional logic to control the flow of data between Crisp and act-on. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn More
act-on

About act-on

Act-On's growth marketing platform enables marketers to grow their business, deliver exceptional brand experiences, and drive customer engagement with their offerings across the customer life cycle-for every customer, every time.

Learn More