IntegrationsCrispDotdigital
Crisp + Dotdigital

Connect Crisp and Dotdigital to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Dotdigital

Automatically do this!

Enable Integrations or automations with these events of Crisp and Dotdigital

Enable Integrations or automations with these events of Crisp and Dotdigital

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and Dotdigital?

To start, connect both your Crisp and Dotdigital accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Dotdigital (or vice versa).

Can we customize how data from Crisp is recorded in Dotdigital?

Absolutely. You can customize how Crisp data is recorded in Dotdigital. This includes choosing which data fields go into which fields of Dotdigital, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Dotdigital?

The data sync between Crisp and Dotdigital typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Dotdigital?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Dotdigital?

Yes, you can set conditional logic to control the flow of data between Crisp and Dotdigital. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Dotdigital

About Dotdigital

Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.

Learn More