Connect Crisp and Journey to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Journey

Automatically do this!

Enable Integrations or automations with these events of Crisp and Journey

Enable Integrations or automations with these events of Crisp and Journey

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and Journey?

To start, connect both your Crisp and Journey accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Journey (or vice versa).

Can we customize how data from Crisp is recorded in Journey?

Absolutely. You can customize how Crisp data is recorded in Journey. This includes choosing which data fields go into which fields of Journey, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Journey?

The data sync between Crisp and Journey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Journey?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Journey?

Yes, you can set conditional logic to control the flow of data between Crisp and Journey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Journey

About Journey

Journey is a comprehensive platform designed to enhance personal growth and productivity through journaling and reflection. It offers tools to track your thoughts, set goals, and document your life's journey, making it an essential companion for self-improvement and mindfulness.

Learn More