IntegrationsCrispMicrosoft Office 365
Crisp + Microsoft Office 365

Connect Crisp and Microsoft Office 365 to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Microsoft Office 365

Automatically do this!

Enable Integrations or automations with these events of Crisp and Microsoft Office 365

Enable Integrations or automations with these events of Crisp and Microsoft Office 365

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and Microsoft Office 365?

To start, connect both your Crisp and Microsoft Office 365 accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Microsoft Office 365 (or vice versa).

Can we customize how data from Crisp is recorded in Microsoft Office 365?

Absolutely. You can customize how Crisp data is recorded in Microsoft Office 365. This includes choosing which data fields go into which fields of Microsoft Office 365, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Microsoft Office 365?

The data sync between Crisp and Microsoft Office 365 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Microsoft Office 365?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Microsoft Office 365?

Yes, you can set conditional logic to control the flow of data between Crisp and Microsoft Office 365. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Microsoft Office 365

About Microsoft Office 365

Microsoft Office 365 is a comprehensive suite of productivity tools that includes applications like Word, Excel, PowerPoint, and Outlook, designed to enhance productivity and collaboration in both personal and professional settings. It offers cloud-based services, allowing users to access their documents and applications from anywhere, on any device.

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