Connect Crisp and Next to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Next

Automatically do this!

Enable Integrations or automations with these events of Crisp and Next

Enable Integrations or automations with these events of Crisp and Next

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and Next?

To start, connect both your Crisp and Next accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Next (or vice versa).

Can we customize how data from Crisp is recorded in Next?

Absolutely. You can customize how Crisp data is recorded in Next. This includes choosing which data fields go into which fields of Next, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Next?

The data sync between Crisp and Next typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Next?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Next?

Yes, you can set conditional logic to control the flow of data between Crisp and Next. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Next

About Next

NEXT is an AI-powered continuous product discovery platform for teams, that lets you validate big-picture and day-to-day product decisions with user insights.

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