
When this happens...

Automatically do this!
Submit Topic Extraction Job
Delete Topic Extraction
Submit Sentiment Analysis
Delete Submit Sentiment Analysis
Submit Force Alignment Job
Delete Submit Force Alignment Job
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new topic extraction is created.
Trigger when new submit analysis .
Trigger when new force alignment is created.
Action is the task that follows automatically within your Crisp integrations.
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.
Search Crisp people profile using an email address.
Add segments to a conversation.
Send a text message to a user.

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To start, connect both your Crisp and Rev AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Rev AI (or vice versa).
Absolutely. You can customize how Crisp data is recorded in Rev AI. This includes choosing which data fields go into which fields of Rev AI, setting up custom formats, and filtering out unwanted information.
The data sync between Crisp and Rev AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Crisp and Rev AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn MoreRev is an audio transcription service that uses human beings to transcribe English audio or video into text.
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