Integrate Crisp with ShopBase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Note Message via Crisp when New Product Created in ShopBase
Create Conversation in Crisp when New Product Created in ShopBase
Change Conversation State in Crisp when New Product Created in ShopBase
Search for a Profile in Crisp when New Product Created in ShopBase
Add Segments to Conversation in Crisp when New Product Created in ShopBase
Start from a real workflow other teams are already running.
Crisp
When this happens...
ShopBase
Automatically do this!
Create Order
Create New Product
Add Product Variant
Add Product Image
Update Product Title and Images
Get Shop Details
List Orders
Create Customer
Delete Order
Delete Product
Update Customer
Delete Customer
List All Products
List All Customers
Send Note Message via Crisp when New Product Created in ShopBase
Use this flowCreate Conversation in Crisp when New Product Created in ShopBase
Use this flowChange Conversation State in Crisp when New Product Created in ShopBase
Use this flowSearch for a Profile in Crisp when New Product Created in ShopBase
Use this flowAdd Segments to Conversation in Crisp when New Product Created in ShopBase
Use this flowSend Text Message through Crisp when New Product Created in ShopBase
Use this flowSearch for Conversation in Crisp when New Product Created in ShopBase
Use this flowSend Note Message via Crisp when New Order Is Created in ShopBase
Use this flowCreate Conversation in Crisp when New Order Is Created in ShopBase
Use this flowChange Conversation State in Crisp when New Order Is Created in ShopBase
Use this flowEverything you can automate between Crisp and ShopBase.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new Product is created
Runs when New Order Is Created
Runs when product is updated
Runs when new customer created
Action is the task that follows automatically within your Crisp integrations.
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.
Search Crisp people profile using an email address.
Add segments to a conversation.
Send a text message to a user.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn moreSign up for a free viaSocket account, then authorize both your Crisp and ShopBase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Crisp and ShopBase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ShopBase. No coding required.
Yes. You can set up a workflow where Crisp triggers actions in ShopBase, and a separate workflow where ShopBase triggers actions in Crisp. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Crisp and ShopBase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Crisp and ShopBase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.