IntegrationsCrispYtel Platform
Crisp + Ytel Platform

Connect Crisp and Ytel Platform to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Ytel Platform

Automatically do this!

Enable Integrations or automations with these events of Crisp and Ytel Platform

Enable Integrations or automations with these events of Crisp and Ytel Platform

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Crisp and Ytel Platform?

To start, connect both your Crisp and Ytel Platform accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Ytel Platform (or vice versa).

Can we customize how data from Crisp is recorded in Ytel Platform?

Absolutely. You can customize how Crisp data is recorded in Ytel Platform. This includes choosing which data fields go into which fields of Ytel Platform, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Ytel Platform?

The data sync between Crisp and Ytel Platform typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Ytel Platform?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Ytel Platform?

Yes, you can set conditional logic to control the flow of data between Crisp and Ytel Platform. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn More
Ytel Platform

About Ytel Platform

Ytel gives you an all in one customer engagement platform that allows you to call, text, and track contacts.

Learn More