Connect Crisp and zenduty
Integrate Crisp with zenduty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Note Message via Crisp when New Incident Created in Zenduty
Create Conversation in Crisp when New Incident Created in Zenduty
Change Conversation State in Crisp when New Incident Created in Zenduty
Search for a Profile in Crisp when New Incident Created in Zenduty
Add Segments to Conversation in Crisp when New Incident Created in Zenduty
Popular Crisp + zenduty flows
Start from a real workflow other teams are already running.
Choose a trigger
Crisp
When this happens...
- Request a new Trigger for Crisp
Choose an action
zenduty
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Send Note Message via Crisp when New Incident Created in Zenduty
Use this flowCreate Conversation in Crisp when New Incident Created in Zenduty
Use this flowChange Conversation State in Crisp when New Incident Created in Zenduty
Use this flowSearch for a Profile in Crisp when New Incident Created in Zenduty
Use this flowAdd Segments to Conversation in Crisp when New Incident Created in Zenduty
Use this flowSend Text Message through Crisp when New Incident Created in Zenduty
Use this flowSearch for Conversation in Crisp when New Incident Created in Zenduty
Use this flowSend Note Message via Crisp when New User Added in Zenduty
Use this flowCreate Conversation in Crisp when New User Added in Zenduty
Use this flowChange Conversation State in Crisp when New User Added in Zenduty
Use this flowSupported Triggers & Actions
Everything you can automate between Crisp and zenduty.
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Created
Runs when a new incident is created in Zenduty.
New User Added
Runs when a new team member is added to your Zenduty account.
Incident Is Updated
Runs when an incident is acknowledged or resolved in Zenduty.
Do thisActions
Action is the task that follows automatically within your Crisp integrations.
Send Note Message
Send a note message in a conversation.
Create Conversation
Creates a conversation.
Change Conversation State
Update the state of a conversation.
Search for a Profile
Search Crisp people profile using an email address.
Add Segments to Conversation
Add segments to a conversation.
Send Text Message
Send a text message to a user.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Crisp
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreSimilar apps
About zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Crisp and zenduty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Crisp and zenduty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach zenduty. No coding required.
Yes. You can set up a workflow where Crisp triggers actions in zenduty, and a separate workflow where zenduty triggers actions in Crisp. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Crisp and zenduty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Crisp and zenduty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
