Integrate Customer.io with Encharge to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Encharge
Automatically do this!
Add or update contact
Add Tag to User
Remove Tag from Contact
Archive Or Permanently Delete People
Unsubscribe Person
Get People
List Contacts
List campaigns in Customer when New User in Encharge
Use this flowCreate manual segment in Customer when New User in Encharge
Use this flowDelete a segment in Customer when New User in Encharge
Use this flowList campaigns in Customer when Unsubscribe User from Encharge
Use this flowCreate manual segment in Customer when Unsubscribe User from Encharge
Use this flowDelete a segment in Customer when Unsubscribe User from Encharge
Use this flowList campaigns in Customer when Updated Person in Encharge
Use this flowCreate manual segment in Customer when Updated Person in Encharge
Use this flowDelete a segment in Customer when Updated Person in Encharge
Use this flowList campaigns in Customer when Tag Added To Person in Encharge
Use this flowEverything you can automate between Customer.io and Encharge.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Action is the task that follows automatically within your Customer.io integrations.
Returns a list of all of your collections, including the name and schema for each collection.
Create a manual segment with a name and a description. This request creates an empty segment
Delete a manual segment.
Add or update a contact
Add a tag to an existing user
Remove tag from contact

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreEncharge is a powerful marketing automation platform designed to streamline your marketing efforts and enhance customer engagement. With its intuitive interface, Encharge allows businesses to create personalized customer journeys, automate email campaigns, and integrate seamlessly with other tools to optimize marketing strategies.
Learn moreSign up for a free viaSocket account, then authorize both your Customer.io and Encharge accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Encharge as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Encharge. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Encharge, and a separate workflow where Encharge triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Encharge. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Encharge integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.