Integrate Customer.io with Formstack to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Form Submission in Formstack when Customer Events from Customer.io
Delete a Form from Formstack when Customer Events from Customer.io
Create a Form in Formstack when Customer Events from Customer.io
Create Form Submission in Formstack when Email Events in Customer
Delete a Form from Formstack when Email Events in Customer
Start from a real workflow other teams are already running.
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Formstack
Automatically do this!
Create Form Submission
Delete a Form
Create a Form
Create Form Submission in Formstack when Customer Events from Customer.io
Use this flowDelete a Form from Formstack when Customer Events from Customer.io
Use this flowCreate a Form in Formstack when Customer Events from Customer.io
Use this flowCreate Form Submission in Formstack when Email Events in Customer
Use this flowDelete a Form from Formstack when Email Events in Customer
Use this flowCreate a Form in Formstack when Email Events in Customer
Use this flowCreate Form Submission in Formstack when In-app Message Events in Customer
Use this flowDelete a Form from Formstack when In-app Message Events in Customer
Use this flowCreate a Form in Formstack when In-app Message Events in Customer
Use this flowCreate Form Submission in Formstack when Push Events in Customer
Use this flowEverything you can automate between Customer.io and Formstack.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Action is the task that follows automatically within your Customer.io integrations.
Returns a list of all of your collections, including the name and schema for each collection.
Create a manual segment with a name and a description. This request creates an empty segment
Delete a manual segment.
Create a new submission on form
Delete an existing form by form id
Create a new form in your account

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreFormstack is a versatile online form builder that enables users to build and design web forms without any coding expertise. It supports data collection, customer feedback, and internal processes enhancement through customizable forms and surveys.
Learn moreSign up for a free viaSocket account, then authorize both your Customer.io and Formstack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Formstack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Formstack. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Formstack, and a separate workflow where Formstack triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Formstack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Formstack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.