Connect Customer.io and Google Chat
Integrate Customer.io with Google Chat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message via Google Chat when Customer Events from Customer.io
Create Google Chat Card in Google Chat when Customer Events from Customer.io
List Messages from Google Chat when Customer Events from Customer.io
List Spaces in Google Chat when Customer Events from Customer.io
Send Message via Google Chat when Email Events in Customer
Popular Customer.io + Google Chat flows
Start from a real workflow other teams are already running.
Choose a trigger
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Choose an action
Google Chat
Automatically do this!
Send Message
Create Google Chat Card
List Messages
List Spaces
Send Message via Google Chat when Customer Events from Customer.io
Use this flowCreate Google Chat Card in Google Chat when Customer Events from Customer.io
Use this flowList Messages from Google Chat when Customer Events from Customer.io
Use this flowList Spaces in Google Chat when Customer Events from Customer.io
Use this flowSend Message via Google Chat when Email Events in Customer
Use this flowCreate Google Chat Card in Google Chat when Email Events in Customer
Use this flowList Messages from Google Chat when Email Events in Customer
Use this flowList Spaces in Google Chat when Email Events in Customer
Use this flowSend Message via Google Chat when In-app Message Events in Customer
Use this flowCreate Google Chat Card in Google Chat when In-app Message Events in Customer
Use this flowSupported Triggers & Actions
Everything you can automate between Customer.io and Google Chat.
When this happensTriggers
A trigger is an event that starts a workflow.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Slack Events
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Do thisActions
Action is the task that follows automatically within your Customer.io integrations.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Delete a segment
Delete a manual segment.
Send Message
Send a message to a chat space or thread. Optionally reply in an existing thread, target a specific thread, and include a request or message ID to avoid duplicates or link messages.
Create Google Chat Card
Creates a card message in a specified Google Chat space.
List Messages
List messages in a Google Chat space.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
About Google Chat
Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Customer.io and Google Chat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Google Chat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Google Chat. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Google Chat, and a separate workflow where Google Chat triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Google Chat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Google Chat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
