Integrate Customer.io with Jotform to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Forms from Jotform when Customer Events from Customer.io
Create Submission in Jotform when Customer Events from Customer.io
List Form Questions from Jotform when Customer Events from Customer.io
Add Question to Jotform when Customer Events from Customer.io
List Forms from Jotform when Email Events in Customer
Start from a real workflow other teams are already running.
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Jotform
Automatically do this!
Create Form
List Forms
Create Submission
List Form Questions
Add Question
List Forms from Jotform when Customer Events from Customer.io
Use this flowCreate Submission in Jotform when Customer Events from Customer.io
Use this flowList Form Questions from Jotform when Customer Events from Customer.io
Use this flowAdd Question to Jotform when Customer Events from Customer.io
Use this flowList Forms from Jotform when Email Events in Customer
Use this flowCreate Submission in Jotform when Email Events in Customer
Use this flowList Form Questions from Jotform when Email Events in Customer
Use this flowAdd Question to Jotform when Email Events in Customer
Use this flowList Forms from Jotform when In-app Message Events in Customer
Use this flowCreate Submission in Jotform when In-app Message Events in Customer
Use this flowEverything you can automate between Customer.io and Jotform.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Action is the task that follows automatically within your Customer.io integrations.
Returns a list of all of your collections, including the name and schema for each collection.
Create a manual segment with a name and a description. This request creates an empty segment
Delete a manual segment.
Create a new form to collect responses.
List all your Jotform forms with each form's ID, title, status, date of last submission, and form link.
Create a Jotform submission from provided responses and return the submission ID and URL.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreJotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.
Learn moreSign up for a free viaSocket account, then authorize both your Customer.io and Jotform accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Jotform as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Jotform. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Jotform, and a separate workflow where Jotform triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Jotform. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Jotform integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.