Integrate Customer.io with Rows to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Rows
Automatically do this!
Add Row
Create table
Delete table
Rename Table
Create Spreadsheet Page
Delete Spreadsheet Page
Rename Spreadsheet
Get values from range
Add Row to Rows when Customer Events from Customer.io
Use this flowCreate table in Rows when Customer Events from Customer.io
Use this flowDelete table from Rows when Customer Events from Customer.io
Use this flowRename Table in Rows when Customer Events from Customer.io
Use this flowCreate Spreadsheet Page in Rows when Customer Events from Customer.io
Use this flowDelete Spreadsheet Page in Rows when Customer Events from Customer.io
Use this flowRename Spreadsheet in Rows when Customer Events from Customer.io
Use this flowGet values from range in Rows when Customer Events from Customer.io
Use this flowAdd Row to Rows when Email Events in Customer
Use this flowCreate table in Rows when Email Events in Customer
Use this flowEverything you can automate between Customer.io and Rows.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Action is the task that follows automatically within your Customer.io integrations.
Returns a list of all of your collections, including the name and schema for each collection.
Create a manual segment with a name and a description. This request creates an empty segment
Delete a manual segment.
Add a new row to the selected table using the values you provide.
Create a new table with the given name on the chosen page of your spreadsheet.
Deletes the selected table from the chosen spreadsheet.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreRows is a powerful online spreadsheet tool designed to enhance productivity and collaboration. It offers advanced features for data analysis, automation, and integration with various apps and services.
Learn moreSign up for a free viaSocket account, then authorize both your Customer.io and Rows accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Rows as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Rows. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Rows, and a separate workflow where Rows triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Rows. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Rows integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.